Top 6 Stupendous Features Of Dynamics 365

Top 6 Stupendous Features Of Dynamics 365

Dynamics 365 has been officially launched this year and it comes with some goodies for the CRM enthusiasts. This new version which is cloud-based combines the features of Dynamics AX and Dynamics CRM to offer tools for sales and a list of new features. No doubt the need of Dynamics CRM Web development has rose over the years and it comes with a number of features.

These features have been mentioned below:

  • Relationship Insights

This feature is available on all the devices and it works as an assistant who tracks all the interactions and communications with customers. Once your assistant has gathered all the needed data, it starts to guide you in a number of things like showing opportunities, helping through daily work, manages your email and suggests follow-up tasks. It offers a series of actions which offer customized controls and links by analyzing interactions and communications.

  • Outlook Client

The integration of Dynamics CRM with Outlook has always been important and with Dynamics 365 things have been taken to the next level. This new level of things have made it easy to work efficiently without having to give up tracking emails, viewing inbox, tasks and appointments. It offers supports to Outlook for different OS.

  • Editable Grids

By using Editable grids you get to edit records easier and faster. This is because this feature offers inline editing for sub-grids and main views. It also includes support for grouping, JavaScript, dragging columns and much more. Moreover, there is in-grid record editing at sub-grid or entity level, mobile clients, web clients, sorting, filtering, mouse navigation, keyboard navigation and much more.

  • Relevance Search

This is quite important feature which works as an efficient search tool to help you get results from different entities much relevant to what you are looking for. This feature is much improved and helps you find match for every word or word phrase from any domain. You will be able to get deep into the search results without refining the search words again and again using the facet and filter support. You will find new matches automatically.

  • Mobile

For a better intuitive mobile device experience the newest version of CRM Mobile Client Application comes with touch-friendly custom controls. This includes spinners, sliders, calendar, video player and more. In Dynamics 365 you will be able to enjoy some new experiences like layouts, workspaces, tracking, editable grids, and task flows. To minimize scrolling layouts are now more optimized and compact.

  • App Modules / Site Map Designer

App modules are packets for packaging and deploying forms, entities, business process flows and dashboards which offers role-tailored access inside Dynamics CRM. The users will be able to see form, view or specific site map which you have included in the App Module using this granular level of access. The earlier versions of Dynamics CRM came with same kind of capabilities and they were limited to single site map. Moreover the ability to hide dashboards and view was also limited. Again by using the drag and drop functionality you have the ability to create targeted apps with App Modules.

References

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